Manage user support services, ensuring timely resolution of technical issues. Supervise helpdesk operations to deliver high-quality end-user service.…
Ensure management of PC pool and other lending equipment. Participate in improving the service to the organization. Ensure procurement of IT equipment.…
Bachelor’s degree in Information Technology, Computer Science, or a related field preferred. Minimum 8-10 years of experience in IT configuration management or……
Coordinate incident, problem, and change management activities related to security systems such as access control, CCTV, and secure network connectivity.…
Troubleshoot login issues, assist with basic system navigation, and resolve minor technical problems. By providing customer a full suite of Telecommunication……
Strong project management and organization skills. Audit/risk management experience or exposure is preferred. Critical thinking skills: An ability to view at a……
Bachelor’s degree in Computer Science, Information Systems, or related field. This role focuses on detailed analysis, documentation, and coordination to prevent……
Demonstrates depth and/or breadth of expertise in own specialized discipline or field. Oversees support services to GIS customers for specific IT service or set……
Determine appropriate procedures, accurately documenting actions or deviations to improve global service improvements. Experience in IT Asset Management.…
Perform local server administration to facilitate software distribution & patch management service. Established facility management standards/best practices to……
Oversee governance and product ownership of SRE service management tools. Strong and consistent application of technology service management governance across……
Perform local server administration to facilitate software distribution & patch management service. Established facility management standards/best practices to……
Bachelor’s Degree, preferably in Information Technology or related field. Strong vendor management and stakeholder management, problem solving and decision……
Experience with vendor management, service level agreements, and contract negotiations. Ability to lead incident response, risk management, and change……
Troubleshooting PC and Network related problems. Responsible, accountable and service oriented mindset. Ensure Backups are successful and properly done.…
Ability to define problems, collect data, establish facts, and draw conclusions. Implement and maintain systems and services across all environments in……
Working knowledge of ITIL/ITSM practices (incident, problem, change) and disciplined ticket hygiene. Customer-service mindset with ability to support hotels……
Bachelor’s degree in IT or related field. Conduct periodic reviews to ensure entries remain current and actionable. Known Error Database (KEDB) Management.…
Bachelor's degree in Information Technology, Computer Science, Engineering, or related field. Excellent communication and stakeholder management abilities.…
Expertise with C++/Python programming language and relevant toolkits. BS in Computer Science or a related technical field that involves programming, or……
Bachelor’s degree in Information Systems, IT, Computer Science, or related field; or equivalent experience. Leads ITIL-aligned incident/problem/change processes……
Bachelor’s degree in IT or related field. Strong problem-solving and communication skills. Work with vendors to deliver services and resolve technical issues.…
Remote coordination/admin work: *S$15–S$22 per hour*. On-site event coordination: *S$18–S$30 per hour*. Report issues quickly to the main project coordinator or……
Responding to and managing IT tickets raised via JIRA IT Service Management, our Slack channels, and via occasional drive-bys, according to pre-defined SLAs.…