Reviews by job title

49 reviews
4.0
14 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Good work life balance Company perks are decent Opportunity to learn and grow Mostly nice people Success is celebrated

Cons

A few employee stinkers that have been tolerated

1.0
29 Oct 2025

Embarrassing

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good people. Free health care.

Cons

Not a serious organization. Unacceptably poor communication at all levels of the company. Unacceptable mismanagement of project timelines. Horribly understaffed after multiple rounds of layoffs and many resignations. They fail to retain talent. 5-day RTO for employees based in Pittsburgh. Below market-average compensation.

2.0
14 Nov 2022

Good teams, bad owner

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Good people - Strong mission

Cons

Owner believes employees should be so grateful for having fully paid healthcare and working for a mission-based company that asking for other benefits (like more pay, or working from home) is unnecessary. Literally said in several meetings that people who don't like the company can "vote with their feet," and that makes it very difficult to compete for top talent with other companies. It's a software company, and should behave like one, but the ownership doesn't want to compensate employees--which, in turn, reduces the strength of the product. It's a shame, because helping hospitals move patients more efficiently is a valuable offer. In addition, when we wanted to have a presence at Pride, we were told that the DE&I committee was supposed to identify "blind spots"--and suggested that LGBTQIA+ was not a blind spot because we have LGBTQIA+ employees.

5.0
4 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Great People work here, enjoyed my time

Cons

Company is experiencing alot of change currently

2.0
15 May 2023

A great company lost it's way

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Medical benefits. Tech stack. Most coworkers.

Cons

Just an abysmal commercial enterprise. COVID mixed with the narrow vertical seems to be too much for them to overcome. Major commercial blunders with senior leadership (where is that pipeline??!). They keep aging and non profitable apps. The organization has not figured out how to prioritize or market their multi-tenant SaaS platform. Company loves marketing buzzwords like "boundryless" but it was unclear what that meant for product and technology. Too many poor middle managers. Technical people who are not people managers are promoted and create fiefdoms. Product managers don't always understand the issues with the product. The organization does not value the engineering teams. Lots of blood sweat and tears to improve the health, cost and security of the tech stack with little recognition. Draconian return to office policies will decimate their reputation and talent pool in the local market.

4.0
12 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Respected, valued, and fairly compensated

Cons

Upward mobility wasn't there Company finances were behind the curtain (private company), so you never really knew how things were going.

5.0
25 Jul 2023

Good Place to Wotk

Recommend
CEO approval
Business outlook

Pros

Healthcare 100% paid for you and dependents, contributing to helping people through the app use, hybrid work/some fully remote.

Cons

Sometimes there is a lack of processes when issues arise. Also, they have a tendency to have people be a "jack of all trades".

2.0
27 Jun 2024

Leadership fails to walk through their own halls

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Great Insurance -Thats about it, nothing else anymore to speak positively on.

Cons

SLT fails to realize what they have created. There is no company culture left to be found. SLT enforces a return-to-work policy which seems to only apply to certain individuals even though others were inside the 'radius'. Exemptions were given out for employees who worked in the office pre-covid but then all of a sudden couldn't come in after due to various reasons. It is an awesome feeling joining company meetings where over half the people are remote, or better yet a Teams call with someone on a different floor. Let us talk about the location of the office. Heart of downtown Pittsburgh where every other shop and business is now closed up. Criminal activity is a regular thing right outside the doors and parking garages. It is a fact that no one feels safe walking across the street from the parking garages to the office. Recent layoffs in the past two years have killed morale. Great talent and knowledge were forced out due to this. This additionally has caused additional employees to leave on their own terms as many feel the writing is on the wall.

1.0
12 Dec 2023

Sad Decline

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good people and good benefits

Cons

Unstable with no strategic direction

3.0
2 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Coworkers make this place a GREAT place to work. If there is one thing TeleTracking is good at, it's hiring people with personality and passion. Immediate managers tend to have a great balance between support and letting people do their jobs without hovering. When it comes to the marketing department, I don't have a single con. The immediate team worked fantastic together and they are a group of very talented professionals that do the absolute most for the company. I genuinely enjoyed the work I did and felt I was reasonably compensated for it.

Cons

After so many rounds of layoffs, it's impossible for staff to feel secure. Many important people have left while SLT pushes and pushes and pushes for expansion the company doesn't seem to be able to support. It felt like never-ending expectations to pick up the work of those who have left while senior leadership consistently pivots on what the new focus will be every 6-months.

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Glassdoor has 197 TeleTracking reviews submitted anonymously by TeleTracking employees. Read employee reviews and ratings on Glassdoor to decide if TeleTracking is right for you.