JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

The Workplace Coordinator strengthens the sense of community at JLL offices, by helping the workplace team facilitate togetherness, making operating in a JLL office space simple and easy, positively linking people and solutions, whilst undertaking all of this in a receptive, fun, approachable and responsive way.

JLL is currently reshaping our workplace property service delivery and this role plays a key part in supporting the operational team on the account to deliver services that provide leading edge facilities and workplace services that align to JLL’s “The Future of Work” methodology.

This Workplace Coordinator role supports engagement with stakeholders (internal and external), as well as improvement in facilities management and the delivery of client-centric service excellence to end users.

Key activities the Workplace Coordinator is required to assist with include:

Client/Stakeholder Support – Provide superior customer service to meet on-site client’s expectations
Procurement & Vendor SupportAssist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works)
Assist in the procurement of vendors and services as required

Finance SupportAssist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner

Health & SafetyConduct regular audits to ensure safety procedures are being complied with
Assist in carrying out safety procedures when needed

Site Operations tasking (% allocation depends on site)Overseeing and coordinating placements of all incoming deliveries
Recording delivery information on incoming shipments for each specific vendor

Conference Rooms CoordinationCoordinate booking of the conference rooms
Prepare Conference room areas for meetings
Organize any specific requirements from the clients regarding meetings
Coordinate DCI or customer meals as directed

Consumables OrderPerform the weekly consumables order
Receipt all consumables delivered and store as required
Forward receipts to FM team for records
Ensure adequate consumables available for clients

General Site CleanlinessPerform inspections on the cleaning onsite
Give direction to the onsite cleaning staff, ensuring Data Halls and service corridors are kept tidy
Organize any special clean requirements

Escorting Clients/ContractorsEscort clients in areas only persons with Level 1 Security Access can reach
Assist in maintaining client access requirements.

Risk ManagementAssist in the property risk management program
Participate in the disaster recovery and business continuity plans as required
Follow established escalation procedures and incident reporting procedures
Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies

Achieve Key Performance Indicators and Service Level Agreement targets
Other tasks consistent with the role of Workplace Coordinator
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.