Systems Analyst, Finance Systems & Data Governance

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

We are looking for a proactive and detail-oriented professional to join our Finance Systems & Data Governance team. In this role, you will support the effective operation of finance systems, master data governance, and financial reporting processes. You will play a key role in ensuring data accuracy, supporting month-end close activities, coordinating budgeting and forecasting processes, and assisting with financial systems enhancements and integrations.

Working closely with business and technical stakeholders, you will contribute to continuous improvement initiatives, help drive change management efforts, and support the delivery of business solutions across finance platforms including SAP, BW, and Tagetik. This is an excellent opportunity for someone who enjoys combining financial processes, data management, and technology to improve operational efficiency and business outcomes.

Month-End Close Support

• Support BAU activities during the financial close, including coordinating in closing status, resolving system-related issues, addressing master data queries, and ensuring timely and accurate reporting outputs

Master Data Management

• Provides support on master data in financial systems such as SAP, BW and Tagetik
• Ensure master data are consistently and correctly updated.

BW System Support

• First line of support for BW system enquiries, troubleshooting user issues, and coordinating fixes to minimize downtime and ensure timely delivery of critical reports.
• Support on continuous improvements on current practices and processes, including enhancements and reports
• Support on requests for Automated MR Adjustments
• Responsible for ongoing updates, reconciliations, and checks related to the Hybrid Report, ensuring accuracy and consistency for users across the business

Budgeting and Forecast Activities

• Liaise with BU Finance and Group Business Planning to work out timelines
• Communicate finalized timelines to Finance Group
• Coordination and system readiness preparation
• Pre-validation checks before retraction and resolve issues in coordination with relevant teams.

Financial Systems Support and Integration for SAP APEX, BW and Tagetik

• Serve as the primary contact for master data management in Tagetik system.
• Provide first-line support for onboarding new entities into SAP, BW and Tagetik systems.

Training and Knowledge Development

• Continuously build expertise in financial systems within the FSDG team.
• Share knowledge through the development of user guides and delivery of training sessions to end users

Skills To Succeed

• Diploma/Degree qualified in a business/commercial, discipline
• Minimum of 3-5 years of experience in financial systems, master data management, or SAP-related roles
• Ability to work in an environment with constant change and diverse challenges in a competitive market
• Ability to learn and adapt to various systems and databases
• Demonstrated analytical thinking with the ability to conceptualise and create alternatives
• Manage and prioritise a wide range of projects and issues to meet demanding reporting deadlines
• Demonstrate ability to operate effectively in a variety of environments, respond appropriately to unexpected circumstances and deal with ambiguity in an appropriate and decisive manner
• Proven ability to deliver under time constraints and external pressures
• Ability to work autonomously and make decisions
• Understand changing needs of the customer