Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

Location:

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits .

Key Responsibilities

• Technically leads deployment and set up of Actionable Insights Accelerator (AIx) and Wafer Results Analytics (WRA) servers at customer sites and internal labs.
• Provides onsite and remote technical support of AIx and WRA servers SW/HW during initial installation & regular server maintenance and during the manufacturing/testing process.
• Provides technical support to team members in other geographical areas.
• Provides technical support for remote connectivity installations and troubleshooting for semiconductor manufacturing tools, AIx, and WRA.

Leadership

• Demonstrates leadership skills within own team and local Account Teams
• Interfaces with internal and external customers on AIx and WRA server HW/SW & networking issues
• Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements

Business Expertise

• Field Operation experience is required. Must have a good understanding of our customers operational models and the AGU service business
• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

Functional Knowledge

• Requires proficiency in software scripting and the ability to build and deploy enterprise-class Microsoft Windows and Linux server infrastructures.
• Utilizes all of the AIx and WRA reporting functions and has a high level knowledge of AIX and WRA server applications
• Expertise across at least one business unit and understanding of customers High Value Problems
• Experience in high volume 300mm and PDC tool experience preferred
• Minimum 5-years of hardware/software experience

Problem Solving

• Utilizes AIx and WRA server HW/SW and networking skills to solve complex problems
• Ability to work with other tool/process experts to fill any gaps in technical knowledge
• Takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information

Impact

• Deploys and maintains AIx and WRA server HW/SW specifically targeted at service contract KPI’s
• Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies

Interpersonal Skills

• Explains difficult or sensitive information and works to build consensus

Education:

Bachelor's Degree in engineering discipline preferred

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.