Full Time
Singapore, Kallang

Responsibilities

Manage feedback, queries and resolve complaints from public in a tactful and professional manner

Develop and execute plan to promote good community relations through outreach activities and events for the community to advise and update public on construction progress and expected inconvenience during the project which includes develop and prepare letters, notices and newsletters to keep the community and residents informed of key project milestones and developments that impact them while working closely with Project Team and initiate proactive measures to mitigate complaints

Manage feedback, suggestions and complaints and follow up with remedial action

Prepare updates and respond to client’s requests for information about project status

Assist to process the application of site entry passes for all workers and staff

Implement Project Document Management System and processes in accordance with company policies.

Ensure document submissions are in accordance and compliant with project document formats and requirements.

Establish and maintain a correspondence system.

Implement workflows and collate issue and receive documents in accordance with project requirements for the development, review and approval of design documentation and all other procedures, instructions, product certification and records that are subject to review and approval.

Record issues and track location of control documents and drawings.

Ensure current versions are maintained of all documents subject to revision and ensure current versions of documents are issued to required project parties.

Coordinate storage and archiving of project and organisational records

Ensure the documents are managed in strict confidentiality.

Issue letters and receipts concerning the documents in circulation.

Any ad-hoc duties as assigned by the Project Manager

Requirements

Diploma/Degree in Business Studies/Administration/Management/Public Relation/Communications or equivalent

At least 3-5 years' experience in document control position in construction industry

Self-motivated, responsible, independent and possess excellent interpersonal and communication skills

Proficient in Microsoft Office Application (Word, Excel, Power Point), Adobe Acrobat

If you desire to pursue a challenging career, we would be delighted to receive your application. Please send us your detailed resume stating your current salary & expected salary together with a recent photograph to :

Human Resource Department

Tiong Seng Contractors (Pte) Ltd

30A Kallang Place, #04-01, Singapore 339213

Email: recruitment@tiongseng.com.sg