Date: 2026-01-08

Location: Singapore, Singapore

Company: NCS

Job Requisition ID: 168078

Company Description

NCS’s mission is to bring people together and harness technology to advance communities. As a leading technology services firm, operating across Asia Pacific in over 20 cities, our diverse 13,000-strong workforce delivers large-scale, mission-critical projects for governments and enterprises locally and regionally. Our NEXT capabilities of digital, cloud, platforms as well as our core offerings in Applications, Infrastructure, Engineering, and Cyber Security provide end-to-end technology solutions and services to our clients.

Job Description

• Support Microsoft 365 solutions, including planning, integration, deployment, upgrades, and patching activities.
• Serve as a Subject Matter Expert (SME) for M365 technologies, providing advanced troubleshooting and administrative support for service requests, change requests, and incident/problem management.
• Support and manage core M365 platforms such as Entra ID, Exchange Online, Microsoft 365 Apps for Enterprise, Teams, SharePoint Online, and related services.
• Monitor, manage, and optimise system performance, availability, and overall health of M365 environments.
• Conduct technical assessments, health checks, and gap analyses, and deliver best-practice recommendations, such as security hardening and automation opportunities, and drive continuous improvement.
• Collaborate with cross-functional teams, including security, network, and server engineers, as well as external vendors, to support upgrades, maintenance, and integration work.
• Develop and maintain detailed technical documentation, configuration guides, and operational procedures.
• Participate in disaster recovery planning and support customers during DR testing exercises.

Qualifications

• Diploma or Bachelor’s Degree in Information Technology, Computer Science, or a related discipline.
• 3–5 years of experience administering, supporting, and maintaining Microsoft 365 environments.
• Hands-on experience managing key M365 services, including Entra ID, Exchange Online, Teams, SharePoint Online, and Microsoft 365 Apps for Enterprise.
• Experience handling service requests, change requests, and incident/problem management under ITIL processes.
• Experience working in hybrid AD environments (On-prem AD + Entra ID) and related cloud services.
• Ability to troubleshoot complex technical issues and drive efficient resolutions.
• Strong communication, documentation, and collaboration skills
• Due to project sensitivity, only Singapore Citizen will be considered

Additional Information

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

Scam Alert

We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.

Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at reachus@ncs.com.sg.