Global Operations

Associate Project Manager, AI Data Operations (Safety Model Operations)

Location
:

Singapore

Employment Type
:

Regular

Job Code
:

A132936

Responsibilities

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.

About the team
The Safety Model Operations (SMO) team is responsible for providing safety data annotation services.

As an Associate Project Manager, you'll support the development and training of AI models by assisting in project coordination, data analysis, and operational workflows. You'll work closely with project managers or cross-functional teams to drive efficiency, monitor key metrics, and contribute to a safer user experience.

Key Responsibilities:
1. Project Support: Assist in end-to-end labeling operations, tracking progress against key metrics (e.g., quality, timelines, efficiency).
2. Data Analysis & Reporting: Analyze project data to identify trends, risks, and opportunities; prepare routine progress updates.
3. Tool Utilization: Use business platforms to monitor workflows, flag issues, and support data-driven decisions.
4. Cross-Functional Collaboration: Work with regional/global teams to align on task execution and project needs.
5. Process Improvement: Identify bottlenecks and suggest optimizations to enhance project delivery.
6. Documentation: Maintain clear records of project milestones, changes, and outcomes.

Qualifications

Minimum Qualifications:

• Bachelor's degree in any field.
• 1–2 years of experience in project coordination, operations, or data analysis (internships included).
• Foundational data analysis skills (e.g., Excel, SQL, basic visualization).
• Strong written/spoken English; adaptability in fast-paced environments.
• Resilience and self-care awareness to manage harmful content exposure.

Preferred Qualifications:

• Exposure to cross-functional/cross-regional collaboration.
• Fast learner with interest in AI, content moderation, or model training.
• Passion for social media trends and digital platforms.
• Experience in tech, social media, or trust & safety roles.

Job Information

Trust & Safety

Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.

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TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

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We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

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About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

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Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

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We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

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Diversity & Inclusion

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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.