Job Brief

About us

SPTel is a Business Class Digital Services provider that promises:

• Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
• Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
• True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
• Innovative services such as IoT-a-a-S and Edge Cloud computing

We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.

These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.

Responsibilities

• Project manage to ensure efficiency in site survey and implementing of SPTEL’s outside plant and fibre infra such that contractor can timely complete projects.
• Ensure all applications and documents were correctly submitted as requested by building owners before approval is granted for work commencement.
• Manage conflict resolution with regards to payment, access and installation.
• Oversee and manage the end to end in building deployment to ensure that the service delivery is completed within the stipulated service levels.
• To always support in service recovery in relation to Major infra incident.
• Provide standby support, after office hours, in trouble ticket issued by NOC and post diversion activities.
• Review and update As-Built drawings upon project completion.

Requirements

• Diploma in telecommunication, computer engineering or IT related field.
• At least 3 years of working experience in passive infrastructure operations (inside or outside plant operations).
• Strong technical knowledge of diversion work and dark fibre implementation.
• Familiar with site acquisition and deployment of in-building telco’s facilities and assets
• Equipped with good fibre troubleshooting skillset using power meter and OTDR.
• Able to negotiate and work with difficult clients and strong project management skills
• Ability to work independently and collaboratively with contractors, colleagues and building management team / developers.
• Independent, self-driven, highly customer focused and able to work under high-pressure environment especially during emergency restoration of telecommunications services
• Good communication skills, keen to learn and a team player