• Support Corporate Business Head in driving the growth and profitability of assigned corporate business portfolios.
• Compilation of the business unit's financial performance and reporting
• Collaborating with assigned intermediaries and pooling partner to maintain and support the current business.
• Directly engage with corporate customers to provide servicing and renewal activities.
• Ensure the continued success of the business by meeting the targets for persistency and VNB for the year.
• Work closely with the intermediaries to effectively promote the Affinity Program and meet the set target.
• Engage in projects aimed at fostering career advancement and driving growth.
• Promote and offer additional Group Business products to our valued clients.
• Deliver exceptional customer service to clients and prospects, ensuring their needs are met efficiently and with a focus on quality.
• Administer policies for the assigned segment in a thorough and effective manner.
• Proactively building and nurturing relationships with a wide range of individuals and organizations
• Addressing and resolving any concerns or escalations raised by clients and employees, including issues related to products and/or platform
• Facilitating communication sessions for direct accounts or participating in sessions organized by intermediaries

• Achieve annual business targets and IFRS set
• Achieve agreed response turn-around time
• Achieve collection of premiums within 60 days from issuance of Tax Invoice

• Assist in the implementation of identified business initiatives
• Ensure risks are underwritten and accepted in accordance with the risk management and underwriting policies of the company and ensure compliance with regulatory requirements.
• Responsible for premium collection of the allocated accounts
• Responsible for the coordination of the unit’s monthly business performance result and ensure timely reporting and tracking
• Assist in training and guide intermediary in our process and system.
• Monitor and ensure service deliverables with Customer Service Team as well as any Service Level Agreements
• Assist in value creation strategy such as sales incentives, business/products promotion, sales, engagement, monthly meetings, relationship mapping

• Financial Authority as per the delegation of Authority for Group Business

  
  

Experience

• Preferably with experience in Employee Benefits industry and sound knowledge of Life and Health Insurance

Capability

• Able to work independently and as a team.
• With strong presentation skills
• Strong Interpersonal skills
• Strong Communications and Negotiation skills
• Customer oriented
• Positive attitude
• Keen Learner

Education

• Recognized university degree; or at least GCE ‘A’ level or Diploma with relevant professional insurance qualifications
• Capital Markets & Financial Advisory Services (CMFAS) Exams: Modules 5 & 9 (CLI, ILP equivalent).
• Certificate in Health Insurance

Key Stakeholders:

External:

• Customers: Domestic Brokers, FAs and HR of Corporate customers
• Others: Consulting Firms, Medical Providers, Re-insurers

Internal:

• Various Departments such as Marketing, Compliance, Legal, Group Operations, Tech.

If you find yourself able to demonstrate the criteria above, apply with us now. We look forward to your application.